Pride Month: Enjoy a sizzling 12 % off all jewelry! Use code SPARKLE12 and sparkle in style!

Free standard shipping and returns on all orders

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Silver Products

  • Return Window: 15 days from delivery.
  • Restocking Fee: 5% of purchase price.
  • Conditions:
    • If not satisfied, return within 15 days with a 5% restocking fee.
    • Customers are responsible for return shipping costs.
    • If defective, damaged, or wrong item received, contact us immediately for a full refund. Return shipping is at the customer's expense.
    • Resizing: If resizing is required, we will create a new product for 50% of the original purchase price. The customer must return the original item and cover shipping costs.

Gold Products

  • Return Window: 30 days from delivery.
  • Restocking Fee: 20% of purchase price due to handcrafted nature.
  • Conditions:
    • Inspect order upon reception. Contact us immediately if defective, damaged, or wrong item received.
    • The following items cannot be returned or exchanged unless damaged or defective:
      • Custom or personalized orders
      • Eternity bands made to order
      • Items on sale
      • Items purchased during a sale event
      • Items with any physical damage

Ring Resizing Service (Gold Rings)

  • Resizing Limitations:
    • Resizable by a maximum of one full size.
    • Resizing beyond this range is not accommodated.
  • Exceptions:
    • Full eternity stone rings cannot be resized; exchange for correct size instead.
    • May exchange for an identical ring in your size if it ensures faster turnaround or maintains design integrity.
    • Customers cover shipping costs both ways, including customs fees for international clients.

Contact Us

For return or exchange inquiries, please contact our customer service team at Support@dannimartinez.com. We are here to assist you.

Shipping Instructions

  1. Pack securely in original packaging.

  2. Include all paperwork, parts, and accessories.

  3. Ship using a trackable method to: Support@dannimartinez.com.